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AI Operations Lead

QAD, Inc. · Pune, Maharashtra, India (On-site)

Company
QAD, Inc.
Location
Pune, Maharashtra, India (On-site)
Employment type
Full-time
Experience
15+ years
Listed on FindJobsIndia
2026-11-09

QAD, Inc. is expanding its Pune, Maharashtra, India team by hiring an AI operations lead. Named skills for the AI operations lead role include Vendor Management, Procurement and Incident Management. QAD, Inc. lists the position as on-site.

Responsibilities

This role's remit covers the points below, according to the job description:

  • Lead resolution for AI-related problems and incidents, such as harmful or inaccurate responses, sensitive data leaks, unexpected expense surges and prompt injection attacks
  • Assist internal teams with user permissions, tool connections, and general inquiries while updating documentation and guides so common questions are resolved proactively
  • Ensure every PRD incorporates core operational needs—including performance logging, cost categorization, monitoring hooks, service agreements, and standard runbooks—as mandatory acceptance criteria prior to development
  • Collaborate with Legal, Security, and GRC functions to preserve operational governance through routine access audits, verifiable audit trails, data handling verifications, and compliance evidence

Requirements

  • Experience: 15+ years
  • Skills: Vendor Management, Procurement, Incident Management, Observability, Forecasting, Engagement, Runbooks, Security

ELIGIBILITY CRITERIA

  • Experience: 15+ years
  • Technical Skills:
  • Vendor Management
  • Procurement
  • Incident Management
  • Observability
  • Forecasting
  • Security

Worth a look before applying: [Resume Templates](/resume-tips).

Looking to compare options first? Browse [Other Jobs in Pune](/jobs?l=Pune).

INTERVIEW PREPARATION

Depth on the skills below matters more than breadth; expect follow-up questions on the details:

  • Vendor Management — expect something like “You should be able to talk through what you put in a review so it changes behaviour rather than restating the contract. Keep it to a single real project.”
  • Procurement — expect something like “Expect to be asked to describe how you'd run a comparison when the cheapest quote is not the best value.”
  • Incident Management — expect something like “Be ready to explain what separates a postmortem that prevents a recurrence from one that just assigns blame. Pick the example you know best.”

The opening calls for 15+ years of relevant experience — the strongest answers name a project, a number and an outcome.

These sites publish first-hand interview accounts from previous applicants; treat them as candidate accounts, not official guidance:

  • [OPERATIONS MANAGER Interview Questions and Answers!](https://www.youtube.com/watch?v=SW_xbHtOEmg) — via YouTube

Apply on QAD, Inc.'s official careers page

Frequently asked questions

Where is this role at QAD, Inc. based, and is it remote-friendly?

The location is Pune, Maharashtra, India — the listing gives the arrangement as on-site.

What are the minimum requirements for this role at QAD, Inc.?

QAD, Inc. wants 15+ years of relevant experience — and the skills listed include vendor management, procurement, incident management and observability.

How much can I expect to earn in this role at QAD, Inc.?

The posting carries no pay figure — the band usually surfaces at the first screening call.

Is there a last date to apply for this AI Operations Lead opening at QAD, Inc.?

Clicking Apply Now above takes you to where applications are actually submitted, and no closing date is listed for this opening.

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