Data Expertise Manager – Customer Operations
Hindustan Unilever · Uniops Bangalore Centre, India (On-site)
- Company
- Hindustan Unilever
- Location
- Uniops Bangalore Centre, India (On-site)
- Employment type
- Full time
- Experience
- 10+ years
- Apply by
- 2026-11-10
- Listed on FindJobsIndia
- 2026-11-08
Hindustan Unilever wants a seasoned professional with a decade of background for their Uniops Bangalore Centre location, seeking expertise in Data, Customer Service, and related domains.
Responsibilities
The duties are listed below, per the posting:
- Use data to support Hindustan Unilever's fast-moving consumer goods operations
- Apply expertise to real fast-moving consumer goods work as it comes up
- A recurring customer service and support problem is yours to actually fix, not just flag upward
- Handle logistics tasks as urgent needs arise across the department
- Take full ownership of incident management standards across the engineering group
- Make crucial product management decisions independently without waiting for executive sign-off
- Integrate machine learning capabilities into daily deliverables
- Drive execution on reconciliation workflows across the team
- This role isn't closely supervised day-to-day at Hindustan Unilever — leadership gets involved specifically when the stakes are higher
Requirements
- Experience: 10+ years
- Skills: Data, Expertise, Customer Service, Logistics, Incident Management, Product Management, Machine Learning, Reconciliation, Observability, Generative Ai, GCP
ABOUT THE COMPANY
In its own words, Hindustan Unilever is "an indiconsumer goods company". Hindustan Unilever registers in the available history from 1933.
ELIGIBILITY CRITERIA
- Experience: 10+ years
- Technical Skills:
- Data
- Expertise
- Customer Service
- Logistics
- Also Listed:
- Incident Management
- Product Management
- Machine Learning
- Reconciliation
- Additional Skills:
- Observability
- Generative Ai
- GCP
You may also find [Browse Jobs](/jobs) useful while you prepare.
Also worth a look: [Other Jobs in Uniops Bangalore Centre](/jobs?l=Uniops%20Bangalore%20Centre), if you want to compare offers in the same city.
INTERVIEW PREPARATION
Interviewers tend to probe the skills below in depth; be ready to explain what you did, not just what you know:
- Data — “How do you decide when Data is the right tool versus something else? One concrete example is enough.”
- Expertise — “How would you explain Expertise to someone who's never touched it, without losing the important details? Numbers help, if you have them.”
- Customer Service — “Walk me through a time you turned around an angry customer, specifically. Pick the example you know best.”
The listing sets the bar at 10+ years of relevant experience — expect to be asked for specific outcomes from that level of work.
These sites publish first-hand interview accounts from previous applicants (they are independent of the employer):
- [TOP 10 MANAGER INTERVIEW QUESTIONS & ANSWERS! (Candidate Guide)](https://www.youtube.com/watch?v=x3tBILiHpwo) — via YouTube
EMPLOYER REVIEWS
Hindustan Unilever holds a 4.2 star rating on Google across 490 public reviews. That score is collected by Google from customers and staff, not verified by this site and not submitted by the employer, and it reflects the company overall rather than this specific role. No individual review text is published here.
Apply on Hindustan Unilever's official careers page
Frequently asked questions
What location and work setup apply to this role at Hindustan Unilever?
Hindustan Unilever has set this up as on-site, and Uniops Bangalore Centre, India is where it sits.
How much does this role at Hindustan Unilever pay?
Hindustan Unilever's advert has no salary line, so the band usually surfaces at the first screening call.
Who is eligible to apply for this role at Hindustan Unilever?
Hindustan Unilever is after 10+ years of relevant experience, alongside hands-on data, expertise, customer service and logistics.
How can I apply directly for this opening at Hindustan Unilever?
Hindustan Unilever is accepting applications until November 10, 2026, and Apply Now above is the direct route to the employer's page.