Senior Diagnostic Support Engineer
MSX International · Chennai, Tamil Nadu, India (On-site)
- Company
- MSX International
- Location
- Chennai, Tamil Nadu, India (On-site)
- Employment type
- Full-time
- Experience
- Typically 5-8 years
- Listed on FindJobsIndia
- 2026-11-12
MSX International is hiring a senior diagnostic support engineer for its Chennai office. Bring 5‑8 years of experience. The role will focus on diagnostics, ticketing systems, and related backend services as outlined in the listing.
Responsibilities
MSX International's brief for this role comes down to the following, going by the listing:
- Set and maintain high standards for diagnostic work within the team
- Drive ticketing system initiatives and ensure timely delivery
- Cover diagnostics as part of this role's day-to-day scope
- Improve peer outputs through thorough reviews and feedback
- Assist with CAN bus tasks whenever they arise
- Keep stakeholders updated on progress and outcomes related to backend service development
- Help raise the bar for the team through review and direct mentorship
- Carry outcomes through to completion, escalating selectively rather than by default
Requirements
- Experience: Typically 5-8 years
- Skills: Diagnostic, Ticketing Systems, Diagnostics, Engagement, CAN bus, Go
ELIGIBILITY CRITERIA
- Experience: Typically 5-8 years
- Technical Skills:
- Diagnostic
- Ticketing Systems
- Diagnostics
- CAN bus
- Go
For more on what to expect, see [Salary Guide](/salary-guide).
Also worth a look: [Other Jobs in Chennai](/jobs?l=Chennai), if you want to compare offers in the same city.
INTERVIEW PREPARATION
The skills below are worth rehearsing one by one; expect follow-up questions on the details:
- Diagnostic — a likely question: “If you had to teach Diagnostic to a new hire in a week, what would you prioritize? Keep it to a single real project.”
- Ticketing Systems — a likely question: “Where have you used Ticketing Systems, and what was the hardest part? Pick the example you know best.”
- Diagnostics — a likely question: “Walk me through how you'd approach a fresh problem involving Diagnostics. Take me through the details.”
The listing sets the bar at around 5-8 years of experience; vague answers will draw follow-up questions.
Candidate-reported interview questions for similar roles are gathered on these sites — the employer does not operate any of them:
- [Top 20 IT Support Engineer Interview Question and Answers To Pass Your](https://www.youtube.com/watch?v=0JPyGQKQJb0) — via YouTube
SALARY & BENEFITS
₹4.4L - ₹11L per year for the general 'Support Engineer' role is what PayScale reports as the average for this kind of role — the employer's own posting leaves compensation unstated, so treat it as an estimate, not an offer. That average spans every employer in the country hiring this title, so it is not MSX International's own band and not adjusted for this city.
A benefits section isn't part of this posting; that's common, and not a signal either way.
- Working hours: 40 per week
- Visa sponsorship: Not offered for this role
EMPLOYER REVIEWS
MSX International holds a 4.8 star rating on Google across 37 public reviews. That score is collected by Google from customers and staff, not verified by this site and not submitted by the employer, and it reflects the company overall rather than this specific role. No individual review text is published here.
Apply on MSX International's official careers page
Frequently asked questions
What's the eligibility criteria for this opening at MSX International?
Expect to need around 5-8 years of experience; skill-wise, with diagnostic, ticketing systems, diagnostics and engagement named among the skills.
Do I need to relocate for this role at MSX International?
The job is in Chennai, Tamil Nadu, India — the role is on-site.
What is the salary for the Senior Diagnostic Support Engineer role at MSX International?
No salary appears on the listing, but as a market reference, PayScale tracks similar roles in India at around ₹4.4L - ₹11L per year for the general 'Support Engineer' role.
Is there a last date to apply for this role at MSX International?
There's no stated last date to apply, but clicking Apply Now above takes you to where applications are actually submitted.