Technical Support Engineer (P4)
Perforce Software · Pune, Maharashtra, India (On-site)
- Company
- Perforce Software
- Location
- Pune, Maharashtra, India (On-site)
- Employment type
- Full-Time
- Listed on FindJobsIndia
- 2026-11-12
Perforce Software is hiring for this Pune-based opening. Candidates should bring strong expertise in handling complex client issues and troubleshooting technical roadblocks.
Responsibilities
Perforce Software's listed duties are listed below, going by the listing:
- Collaborate closely with colleagues to share insights, build knowledge, and guide others while deepening familiarity with P4 systems
- Investigate, test, and recreate user queries to formulate and deliver effective solutions
- Build and sustain domain knowledge across designated product features to assist clients efficiently
- Supply constructive insights to internal teams to help shape future product and process enhancements
Requirements
- Experience: Demonstrated experience with Escalation Management and Technical Support
- Skills: Escalation Management, Technical Support, Troubleshooting, GCP, Networking, Security, Linux, Azure, P4
ABOUT THE COMPANY
Perforce Software describes itself as "a software company" on its own listing. Perforce Software is headquartered in Minneapolis, with a presence here dating back to 1995.
ELIGIBILITY CRITERIA
- Experience: Demonstrated experience with Escalation Management and Technical Support
- Technical Skills:
- Escalation Management
- Technical Support
- Troubleshooting
- Also Listed:
- GCP
- Networking
- Security
- Additional Skills:
- Linux
- Azure
- P4
Worth a look before applying: [Browse Companies](/companies).
Also worth a look: [Other Jobs in Pune](/jobs?l=Pune), if you want to compare offers in the same city.
INTERVIEW PREPARATION
Plan for a question on each skill below — expect follow-up questions on the details:
- Asked about Technical Support: “How do you decide when Technical Support is the right tool versus something else? One concrete example is enough.”
- Asked about P4: “Where does P4 tend to go wrong, and how do you handle it?”
- Asked about Escalation Management: “Come prepared to show how you decide what genuinely needs escalating against what needs a decision from you. Numbers help, if you have them.”
The posting names no experience range, so there's no level to pitch to — concrete examples with real outcomes carry the answer either way.
Describe what was going wrong, what you did about it, and how you knew it worked. That last part is where a real example separates itself from a rehearsed one.
These independent sites collect interview questions reported by past candidates (none of them is run by the employer):
- [Top Technical Support Interview Questions (2025)](https://www.interviewbit.com/technical-support-interview-questions/) — via InterviewBit
- [Technical Support Interview Questions and Answers | Technical Support](https://www.youtube.com/watch?v=IsetvGxA_9s) — via YouTube
SALARY & BENEFITS
Compensation is not disclosed by the employer. Market estimate: ₹5.1L - ₹5.6L per year via AmbitionBox, which is a published average for the role rather than an offer. National scope, all employers, and job title only mean that Perforce Software's own compensation and local market rates are both outside what it measures.
No perks are itemized in this listing, which is common and not a signal either way.
- Working hours: 40 per week
- Visa sponsorship: Not offered for this role
EMPLOYER REVIEWS
Perforce Software holds a 5 star rating on Google across 11 public reviews. That score is collected by Google from customers and staff, not verified by this site and not submitted by the employer, and it reflects the company overall rather than this specific role. No individual review text is published here.
Apply on Perforce Software's official careers page
Frequently asked questions
What's the pay range for this opening at Perforce Software?
No salary appears on the listing; similar roles in India average about ₹5.1L - ₹5.6L per year, according to AmbitionBox.
What qualifications does Perforce Software expect for this role?
Expect to need experience with Escalation Management and Technical Support — on the posting's own terms.
What location and work setup apply to this role at Perforce Software?
The work mode is listed as on-site; the location is Pune, Maharashtra, India.
Where do I submit my application for this role at Perforce Software?
Applications are handled on Perforce Software's own site; the Apply Now button above links there.