Logistics & Operations Associate

Laundryheap · Bengaluru, Karnataka, India (On-site)

Company: Laundryheap
Location: Bengaluru, Karnataka, India (On-site)
Employment type: Full-time
Experience: 1-5 years
Listed on FindJobsIndia: 2026-11-11

Bengaluru, Karnataka, India: Laundryheap is currently hiring a logistics & operations associate. On the skills side, the listing names Excel, Customer Service and Logistics. Laundryheap expects 1-5 years of relevant experience from whoever takes this on.

Responsibilities

The responsibilities on this one come down to the following, according to the job description:

Oversee background checks, training sessions, and account setup tasks
Create a welcoming and seamless onboarding journey for new additions
Assist drivers during their active shifts through phone calls, chat channels, and internal software
Map out and fine-tune delivery paths to maximise daily throughput
Handle active transit problems including running behind schedule, path adjustments, and urgent escalations
Follow through on difficult operational snags until fully resolved
Keep driver availability high enough to meet demand across all active service zones

Requirements

Experience: 1-5 years
Skills: Excel, Customer Service, Logistics, Onboarding, CRM

ELIGIBILITY CRITERIA

Experience: 1-5 years
Technical Skills:
Excel
Customer Service
Logistics
Onboarding
CRM

You may also find [Resume Templates](/resume-tips) useful while you prepare.

Also worth a look: [Other Jobs in Bengaluru](/jobs?l=Bengaluru), if you want to compare offers in the same city.

INTERVIEW PREPARATION

Depth on the skills below matters more than breadth; have one real example ready for each:

Logistics — “Expect a question on a routing or stock decision you had to make on incomplete information. Keep it to a single real project.”
Customer Service — “Walk me through a specific difficult interaction you handled and how you actually resolved it. Real work only, not a textbook answer.”
Onboarding — “Talk me through a specific onboarding process you improved and how you measured it worked. One concrete example is enough.”

This posting asks for 1-5 years of relevant experience — interviewers will likely push for the result you personally drove.

These sites publish first-hand interview accounts from previous applicants; they are third-party sites, not the employer's:

[18 Logistics Interview Questions & Answers - ✅ Freshers & Experienced](https://www.youtube.com/watch?v=RRd3eUgGVas) — via YouTube

SALARY & BENEFITS

₹2.4L - ₹5.4L per year for the general 'Operations Associate' role is what PayScale reports as the average for this kind of role — the employer's own posting leaves compensation unstated, so treat it as an estimate, not an offer. National scope, all employers, job title only — Laundryheap's own compensation and local market rates are both outside what it measures.

Benefits aren't broken out here; don't read anything into the gap.

Hours per week: 40
Visa sponsorship: Not included for this opening

EMPLOYER REVIEWS

Laundryheap holds a 4.1 star rating on Google across 32 public reviews. That score is collected by Google from customers and staff, not verified by this site and not submitted by the employer, and it reflects the company overall rather than this specific role. No individual review text is published here.

Apply on Laundryheap's official careers page

Frequently asked questions

What are the minimum requirements for the Logistics & Operations Associate role at Laundryheap?

The bar is set at 1-5 years of relevant experience, and familiarity with Excel, customer service, logistics and onboarding.

Is the Logistics & Operations Associate role at Laundryheap remote, hybrid, or on-site?

This is an on-site role; it's based in Bengaluru, Karnataka, India.

What compensation does Laundryheap offer for this Logistics & Operations Associate role?

Laundryheap hasn't published a pay figure for this one; PayScale's figures for comparable roles in India average roughly ₹2.4L - ₹5.4L per year for the general 'Operations Associate' role.

What's the application process for the Logistics & Operations Associate role at Laundryheap?

Laundryheap takes applications on its official careers page — the link behind Apply Now above leads to the real application.